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Latest post by dunwin on Wednesday, 13 March 2024 08:54 CDT
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!
This is only a minor issue.
Is it possible to change the date format on the ticket from the US format (yyyy-mm-dd) to European Format (dd-mm-yyyy) - See screen shot
David Unwin - London UK
ATS uses your language's DATE_FORMAT_LC5 date format. This is the standard date and time format Joomla! uses in all listings of items.
BTW, this is not the US format. The US date format is mm/dd/yyyy. Also, there is no single European date format. For example, both Cyprus and England unsurprisingly share the same date format of dd/mm/yyyy. If you go to Germany, however, the format is dd.mm.yyyy (dots, not forward slashes). This is exactly why Joomla! has the DATE_FORMAT_* constants in each language file. Translators are supposed to change them to what is appropriate for each locale. English (United States) needs different date formats than English (United Kingdom).
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Nicholas,
Thanks for the information, I have now changed the DATE_FORMAT_LC5 format to what we need, thanks for your help.
Kind regards
David
David Unwin - London UK
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!