Support

Admin Tools

#33292 Unhandled exception - Exception

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Thursday, 23 July 2020 17:17 CDT

xatzopoulos

Hello,

Recently, I receive many emails everyday like the following (I have enabled the Admin tool's WAF to send me notifications):
Do I have to worry? 
Is there anything I can do in order not to receive them?
Best regards
Makis 

 

A PHP Exception occurred on your site. Here you can find the stack trace:

Exception Type: Exception
File: /home/petshop/public_html/libraries/src/MVC/View/HtmlView.php
Line: 712
Message: Η σελιδοποίηση show δεν βρέθηκε

#0 /home/petshop/public_html/administrator/components/com_hikashop/helpers/helper.php(2479): Joomla\CMS\MVC\View\HtmlView->loadTemplate(NULL)#1 /home/petshop/public_html/libraries/src/MVC/View/HtmlView.php(230): hikashopView->loadTemplate(NULL)#2 /home/petshop/public_html/administrator/components/com_hikashop/helpers/helper.php(2462): Joomla\CMS\MVC\View\HtmlView->display(NULL)#3 /home/petshop/public_html/components/com_hikashop/views/category/view.html.php(26): hikashopView->display(NULL)#4 /home/petshop/public_html/libraries/src/MVC/Controller/BaseController.php(672): CategoryViewCategory->display()#5 /home/petshop/public_html/administrator/components/com_hikashop/helpers/helper.php(2200): Joomla\CMS\MVC\Controller\BaseController->display(false, false)#6 /home/petshop/public_html/administrator/components/com_hikashop/helpers/helper.php(1941): hikashopController->display()#7 /home/petshop/public_html/libraries/src/MVC/Controller/BaseController.php(710): hikashopController->show()#8 /home/petshop/public_html/administrator/components/com_hikashop/helpers/helper.php(2178): Joomla\CMS\MVC\Controller\BaseController->execute('show')#9 /home/petshop/public_html/components/com_hikashop/hikashop.php(92): hikashopController->execute('show')#10 /home/petshop/public_html/libraries/src/Component/ComponentHelper.php(402): require_once('/home/petshop/p...')#11 /home/petshop/public_html/libraries/src/Component/ComponentHelper.php(377): Joomla\CMS\Component\ComponentHelper::executeComponent('/home/petshop/p...')#12 /home/petshop/public_html/libraries/src/Application/SiteApplication.php(194): Joomla\CMS\Component\ComponentHelper::renderComponent('com_hikashop')#13 /home/petshop/public_html/libraries/src/Application/SiteApplication.php(233): Joomla\CMS\Application\SiteApplication->dispatch()#14 /home/petshop/public_html/libraries/src/Application/CMSApplication.php(196): Joomla\CMS\Application\SiteApplication->doExecute()#15 /home/petshop/public_html/index.php(49): Joomla\CMS\Application\CMSApplication->execute()#16 {main}

Request information GET variables

Array(    [option] => com_hikashop    [task] => show    [cid] => 9625    [name] => woof-moda-vrakaki-ygieinis-small    [Itemid] => 285    [category_pathway] => )

POST variables

Array()

COOKIE variables

Array()

REQUEST variables

Array(    [option] => com_hikashop    [task] => show    [cid] => 9625    [name] => woof-moda-vrakaki-ygieinis-small    [Itemid] => 285    [category_pathway] =>     [hikashop_front_end_main] => 1    [view] => category    [layout] => show)

SERVER variables

Array(    [PHPRC] => /home/petshop/fcgi-bin/../etc/php7.3    [SCRIPT_FILENAME] => /home/petshop/public_html/index.php    [PATH] => /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin    [PWD] => /home/petshop/fcgi-bin    [SHLVL] => 0    [PHP_FCGI_MAX_REQUESTS] => 99999    [SCRIPT_NAME] => /index.php    [REQUEST_URI] => /index.php?option=com_hikashop&task=show&cid=9625&name=woof-moda-vrakaki-ygieinis-small&Itemid=285&category_pathway=    [QUERY_STRING] => option=com_hikashop&task=show&cid=9625&name=woof-moda-vrakaki-ygieinis-small&Itemid=285&category_pathway=    [REQUEST_METHOD] => GET    [SERVER_PROTOCOL] => HTTP/1.1    [GATEWAY_INTERFACE] => CGI/1.1    [REMOTE_PORT] => 7659    [SERVER_ADMIN] => root@localhost    [CONTEXT_DOCUMENT_ROOT] => /home/petshop/public_html    [CONTEXT_PREFIX] =>     [REQUEST_SCHEME] => https    [DOCUMENT_ROOT] => /home/petshop/public_html    [REMOTE_ADDR] => 157.55.39.195    [SERVER_PORT] => 443    [SERVER_ADDR] => 159.69.146.74    [SERVER_NAME] => petshop.gr    [SERVER_SOFTWARE] => Apache/2.4.6    [SERVER_SIGNATURE] =>     [HTTP_USER_AGENT] => Mozilla/5.0 (compatible; bingbot/2.0; +http://www.bing.com/bingbot.htm)    [HTTP_HOST] => petshop.gr    [HTTP_FROM] => bingbot(at)microsoft.com    [HTTP_ACCEPT_ENCODING] => gzip, deflate    [HTTP_ACCEPT] => */*    [HTTP_PRAGMA] => no-cache    [HTTP_CONNECTION] => close    [HTTP_CACHE_CONTROL] => no-cache    [SSL_TLS_SNI] => petshop.gr    [HTTPS] => on    [SCRIPT_URI] => https://petshop.gr/index.php    [SCRIPT_URL] => /index.php    [UNIQUE_ID] => XvDBE2-b1s@FseO6CFVadwAAABA    [FCGI_ROLE] => RESPONDER    [PHP_SELF] => /index.php    [REQUEST_TIME_FLOAT] => 1592836371.2167    [REQUEST_TIME] => 1592836371)

tampe125
Akeeba Staff

Hello,

Admin Tools is reporting a fatal error triggered by another extension, in this case Hikashop.

You should contact their developers so they can help you to troubleshoot and fix this issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!