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Latest post by on Wednesday, 19 May 2021 20:17 CDT
Hi when try to update to the latest version v.6.0.4 get an error
WarningYou have a newer version of FOF installed. If you want to downgrade please uninstall FOF and install the older version.
Extension Update: Custom install routine failure. Duplicate entry '0' for key '#__extensions.PRIMARY' Package Update: There was an error installing an extension: com_admintools-pro.zip × Error Error installing package
Hello,
just to be sure, did you try to install Admin Tools twice in a row? Even if you get the error, does Admin Tools show the correct version inside the Control Panel?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Now I remove full Admintools and try fresh install but get error
Warning Duplicate entry '0' for key '#__extensions.PRIMARY' Package Install: There was an error installing an extension: com_admintools-pro.zip × Error Error installing package
After some research, I suspect the problem comes from your database. By default, row ID are created automatically by the database, incrementing the value, the application passes a NULL (or 0) value for the row to be inserted and the database on the fly assigns a new ID.
Looking at your error, it seems that you host enable the flag NO_AUTO_VALUE_ON_ZERO (https://dev.mysql.com/doc/refman/5.7/en/sql-mode.html#sqlmode_no_auto_value_on_zero). You should contact them and report the error, since Joomla won't run at all.
Finally, please note that this error comes from Joomla itself, not our extension. You shouldn't be able to create new items (articles, modules etc etc) in Joomla itself, so you should really contact your host and ask him to fix it.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
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