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Admin Tools

#35652 Installation failure (Package File and URL method) J4 Stable

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Thursday, 16 September 2021 20:17 CDT

Tuesday, 17 August 2021 07:40 CDT

footsteps

I have just installed a vanilla copy of Joomla 4.0.0

I then installed Akeeba Backup Core 9.0.3 with no problem

I then tried to install Admin Tools Pro from the download using package file which gave the following issue:

JInstaller: :Install: Error SQL Key column 'admintools_filescache_id' doesn't exist in table Extension installation aborted. Package Install: There was an error installing an extension: com_admintools-pro.zip Error installing package   I cleared out thrre tables from the database _admintools_adminiplist _admintools_badwords _admintools_customperms   and then tried with the URL method and had the same result.

Tuesday, 17 August 2021 07:51 CDT

nicholas

Thank you for the heads up! For now try to install Admin Tools 6 first, then upgrade it to Admin Tools 7. Do remember that Admin Tools 6 can be installed just fine on Joomla 4; it's our “bridge” version from Joomla 3 to 4.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 17 August 2021 08:19 CDT

footsteps

I can confirm that I was able to install Admin Tools Pro 6.1.1

However it didn't appear in the component menu.

I then added the download key and then updated to 7.0.2 at which point everything now works.

Thanks

Tuesday, 17 August 2021 08:22 CDT

nicholas

I cannot reproduce the Component menu issue. This sounds like a Joomla issue, probably a caching issue. When updating the extension the menu item is not regenerated / updated / overwritten so the fact that now everything works fine means that Joomla did create it just fine the first time you installed version 6, it just didn't display it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 16 September 2021 20:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2021-09-16 20:17 CDT

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