Support

Admin Tools

#35666 Can't install 7.0.2 Pro in J! 4

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 18 September 2021 20:17 CDT

MelsonMarketing

Hi!

I can't install the latest Pro Version into J! 4 fresh install.

 

Installation aborts with

JInstaller: :Install: Error SQL Table 'jns310_admintools_adminiplist' already exists Extension installation aborted. Package Install: There was an error installing an extension: com_admintools-pro.zip danger Error installing package   I deleted the tables and tried again - same result :(      

nicholas
Akeeba Staff
Manager

Please read https://www.akeeba.com/news/1748-joomla-3-10-and-4-0-common-issues.html

It's a known issue. The article describes a temporary workaround.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

MelsonMarketing

Okay, Thank you - that did the trick

nicholas
Akeeba Staff
Manager

You're welcome! A new version will be released today to address this and some other issues we found out after Joomla 4 stable was released. It looks like nobody was testing with the Joomla 4 release candidates or at least nobody was reporting any issues before Joomla 4 stable was released. It's been a busy couple of days around here :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!