Admin Tools

#35783 Images not showing

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

n/a

Admin Tools version

n/a

Latest post by on Wednesday, 13 October 2021 20:17 CDT

Sunday, 12 September 2021 19:25 CDT

kendallcc

Hi there,

Images in Yootheme Pro Page Builder are not showing on my front end (Kendallcameraclub.org). Safari is actually the only browser that works.

I've reached to Yootheme and got the following reply:

The images are blocked by the server (403 error). This is usually caused by a security extension on the server. This is not a Joomla/theme issue as the following link demonstrates

https://kendallcameraclub.org/templates/yootheme/cache/RESZD-IMG_6817_copy-9c6d3bb4.webp

Is this issue related to Admin Tools configuration? If so, how do I fix it?

Thank you,

Walter

Monday, 13 September 2021 01:20 CDT

nicholas

Go to Admin Tools, .htaccess Maker.

Find “Frontend file types allowed in selected directories”. Add the following in a new line

webp
webm

Click on Save & Create .htaccess.

If this alone does not work also do the following.

Go to Admin Tools, .htaccess Maker.

Find the “Frontend directories where file type exceptions are allowed.”

Add the following in a new line

templates/yootheme/cache

Click on Save & Create .htaccess.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 13 September 2021 10:38 CDT

kendallcc

Hi Nicholas,

Thank you very much!

It is now working perfectly.

Walter

Monday, 13 September 2021 11:55 CDT

nicholas

You're welcome! Have a great day :)

Nicholas K. Dionysopoulos

Lead Developer and Director

Wednesday, 13 October 2021 20:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2021-10-13 20:17 CDT

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