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Akeeba Backup for Joomla!

#35525 Akeeba backup for Joomla fails to backup database

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
n/a

Latest post by thoreric on Monday, 19 July 2021 12:25 CDT

Monday, 19 July 2021 09:16 CDT

thoreric

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.


Description of my issue:

I  don't think Akeeba backup backs up my mysql database even I have choosen Full site backup option. I have not excluded any tables from the backup. I have set the backup to be in zip-format. I just can't find the mysql dump file. The log zip file is useless because there is no information in it. I cant find out how to generate the log correctly. I don't get any errors when I run a manually backup job. Can someone please help me?

Edited by on 2021-08-18 20:45 CDT

Monday, 19 July 2021 11:21 CDT

tampe125

Hello,

your log file is empty because most likely the log level is set too low. Please change it to All info and debug.

Regarding the SQL file, once you unpack the archive, you can find it inside the installation/sql folder. Please note that your database dump will be split into several different files for easier handling at backup and restoration time.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 19 July 2021 12:25 CDT

thoreric

Hi,

Thank you very much! My issue is solved.

Regards,

Thor Eric

Support Information

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