Akeeba Backup for Joomla!

#36492 Akeeba\Engine\Dump\Native :: Database Error: Could not connect to MySQL

Posted in ‘Akeeba Backup for Joomla!’
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Environment Information

Joomla! version
PHP version
Akeeba Backup version


Akeeba has worked fine for a very long time. There have been no DB changes whatsoever since the last successful backup (week). The site in question is hosted by Bluehost.

Now I go to run and receive:

Failed Smart algorithm on Akeeba\Engine\Core\Domain\Db


log  attached

Akeeba Staff


most likely there is an additional database in the backup profile you're using and the credentials used are not correct, hence the error.

Please get inside the Multiple Database Definition page, and review all the credentials. Are they correct?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native ðŸ‡¬ðŸ‡§English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


Thank you, Yes that was the problem

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