Support

Akeeba Backup for Joomla!

#37450 No copy on google drive

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
3.9
PHP version
7.4
Akeeba Backup version
8.1.8

Latest post by nicholas on Friday, 15 July 2022 05:18 CDT

draguignan

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

Hi, I have change my account google drive for Akkeba backup and the copy is not ok.

I have join my configuration screenshot.

This is a share folder on my google drive account.

Best

tampe125
Akeeba Staff

Hello,

can you please attach the log of a backup that did not transfer on Google Drive, so I can double check?

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

draguignan

Hi, which log do you want ?

ย 

tampe125
Akeeba Staff

Get inside the Manage Backup page, find the backup that didn't transfer to Google Drive, get the log of it (there's a button directly on the backup row)

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

draguignan

OK I have found, the log file size is 30 Mo, I can sedn to you by wetransfer ?

tampe125
Akeeba Staff

Please zip it. Most likely it will get very small.

If it's still large upload it somewhere and paste here the share link

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

draguignan

Okay here is.

tampe125
Akeeba Staff

mhm... it wasn't uploaded. Can you please upload it somewhere else and paste here the share link?

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

draguignan

Hi,ย 

Here is links :ย 

https://ville-draguignan.fr/akeeba_logs/Akeeba-Backup-Debug-Log-1.txt.zip

https://ville-draguignan.fr/akeeba_logs/Akeeba-Backup-Debug-Log-2.txt.zip

Regards,

Willy

nicholas
Akeeba Staff
Manager

Something is wrong with your server. Here's the log entry:

WARNING |20220712 01:05:16|Error received from the post-processing engine:
WARNING |20220712 01:05:16|cURL error 60: SSL certificate problem: certificate has expired

This happens when it tries to contact our site (www.akeeba.com) to act as a mediator to let your site get a new token from Google Drive. However, our SSL certificate has not expired. It will expire on October 22nd, 2022 โ€” today is July 15th, 2022.

I would recommend talking to your host and ask them why accessing https://www.akeeba.com/oauth2/googledrive.php throws an error about an expired SSL certificate when we very obviously have a valid, NOT expired certificate on our site.

Nicholas K. Dionysopoulos

Lead Developer and Director

๐Ÿ‡ฌ๐Ÿ‡ทGreek: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: excellent ๐Ÿ‡ซ๐Ÿ‡ทFrench: basic โ€ข ๐Ÿ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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