Support

Akeeba Backup for Joomla!

#37736 Download ID

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.2.2
PHP version
8.1.10
Akeeba Backup version
9.3 Pro for Joo

Latest post by nicholas on Wednesday, 14 September 2022 02:05 CDT

Tuesday, 13 September 2022 20:22 CDT

ranwilli

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

I had a great deal of trouble installing Akeeba Backup to this site, kept giving me an error "The server encountered an internal error or misconfiguration and was unable to complete your request." I had no issues installing Admin Tools Pro or JCE Pro...

I finally managed an install by uploading the pkg file to the /tmp folder, extracting the zip files, and running the installation from the folder. However, now the Control Panel advises that I haven't entered the download ID, but the suggested tactics for entering it yield no entry form field to do so...

Any ideas?

JCE, Admin Tools, and Akeeba Backup Pro are the only extensions on this Joomla Site.

Wednesday, 14 September 2022 02:05 CDT

nicholas

You will never be able to get the Download ID working unless you install the actual package. The Download ID is handled by Joomla and for Joomla it is an option of the update site of the package. Since the package is not installed there is no update site for it which means there is no package.

Nicholas K. Dionysopoulos

Lead Developer and Director

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Support Information

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