Support

Akeeba Backup for Joomla!

#8616 Error when restoring backup using Akeeba Backup Pro 3.01

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 14 September 2010 22:36 CDT

Tuesday, 14 September 2010 00:43 CDT

user13381
AJAX error:
error(undefined)

Raw Data:



406 Not Acceptable

Not Acceptable
An appropriate representation of the requested resource /installation/index.php could not be found on this server.
Additionally, a 404 Not Found
error was encountered while trying to use an ErrorDocument to handle the request.

Tuesday, 14 September 2010 03:49 CDT

nicholas
This is a server-specific error message. Normally, you can still access the restoration script by typing the URL http://www.yoursite.com/installation/index.php After the restoration is complete please remove the installation directory from your server using FTP.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 14 September 2010 22:22 CDT

user13381
Thanks, problem sorted out and all is good again with the world.

Tuesday, 14 September 2010 22:23 CDT

user13381
P.S. Great product guys, it has saved my bacon several times now.

Mark

Tuesday, 14 September 2010 22:36 CDT

nicholas
You're welcome :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!