Support

Akeeba Backup for Joomla!

#8627 Invalid Ajax Data

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 21 September 2010 11:42 CDT

habdaddy
I keep getting the Invalid Ajax Data message when creating a backup. I have tried changing the backup size to 2/5/10 MB to no avail I am trying to save the backups to Dropbox to test the off site functionality. This is where it seems to fail. I have attached the log. Need to get this fixed. I have purchased the Pro version for automating backups. I am using SiteGround hosting.

I have attached the log.
##text##

nicholas
Akeeba Staff
Manager
As the log tells me, this last run required about one minute to transfer the file to DropBox. This indicates a very slow connection from your host to DropBox. You can try halving the split size. If it still fails, please post back the log and tell me which split size you used.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!