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Akeeba Backup for Joomla!

#11121 Joomla Install Screen: 500 Error (System Restore Plugin)

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 16 February 2012 14:20 CST

user41634
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Read through similar forum post about disabling the System Restore Points
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.25
PHP version: 5.3.9
Host: StormOnDemand
Akeeba Backup version: 3.3.13

Description of my issue:

Hi Nicholas,
When I enable the System Restore Point plugin, the Joomla! install screen comes back with a 500 internal server error. I made sure the Lazy Backup plugin was disabled as well. I had older versions of both Admin Tools (2.0.1) and Akeeba Backup -- and first upgraded Akeeba Backup and then Admin Tools (both professional) to the latest versions. I've ran the configuration wizard via AB a few times as well as every darn button I can press in AT just for kicks sake ;)

I had seen another forum post where disabling the System Restore plugin did the trick... but I'd like to use that and it's odd because the site itself is on a host with about 60 others that don't have any issues. Thanks!

nicholas
Akeeba Staff
Manager
This means your Akeeba Backup installation is broken. Disable the plugin, reinstall Akeeba Backup Pro (without uninstalling it first), re-enable the plugin. It will work now.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user41634
Magic :)

Appreciate it Nicholas!

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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