Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Hello. We are having several problems after downgrading from a new server with Debian 9 to our previous server with Debian 7, This donwgrade was necessary in order to mantain stability because the new server gave us error 503 in several webs and we migrated to the old server again (where everything was working fine). From then, Akeeba Backup shows the error that you can see in the attachmets. We are taking in about 40 webs, some of them quite big. They all were working fine with Akeeba backup 7.1.4 before the first migration to the new server, but they have these troubles when returned to the original server.
In some cases we have uninstall Akeeba, but then we have seen that we cannot install it again. It shows: "unexpected syntax error", or in other cases there is a message saying "internal server error". I have attached two samples of errors.
Hope you can help us because we really need Akeeba working again. Let us know if you need access to check anything.
Regards
F. J. Villalba
