Support

Akeeba Backup for Joomla!

#33622 Cannot Save after update

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Sunday, 04 October 2020 01:17 CDT

Brienois

Hello,

I have AKEEBA BACK UP JOOMLA PRO


and i just made the last update

When I click on the "save" tab, I am redirected to the "Administration panel" page and no backup is started ...

I did not have this problem with the previous version of Akeeba


What to do ?
Many thanks

Brienois

nicholas
Akeeba Staff
Manager

Please log out of your site, clear your browser cache and log back in. Your problem should now be fixed.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Brienois

hello !

Many Thanks

I really like Greece and especially Crete where I have been going every year for 8 years already !

Brienois

nicholas
Akeeba Staff
Manager

You're welcome!

Crete is one of my favourite places in Greece, too. So much that we went for our honeymoon there :)

Have a great day and stay safe!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!