Support

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Although using akeeba backup pro I can't find the post-processing section in the configuration tab. However, the post-processing works.

What did I do recently? I missed the renewal of akeeba backup pro. So I bought two days before the pro version again and installed it on my server. 

I tried to upload two files for this ticket: the akeeba-logfile and screenshots from the configuration tab. I am not sure if this really succeded because the button "Add another attachment" seems not to work.

Regards

Tommy

I cant send the logfile: it causes blocking!

Ok, my fault: I didnt zip the logfile. Sorry for that!

Tommy

...and here the screenshots.

You have stale JavaScript stuck in your browser cache and it won't work with the updated code.

Please log out of your site, clear your browser cache, then try your backup again.  That should fix the problem.

Thanks Dale, that worked!

You're welcome!