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Akeeba Backup for Joomla!

#33740 ERROR Class 'Akeeba\Engine\Platform' not found

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Monday, 21 September 2020 03:20 CDT

Sunday, 20 September 2020 01:53 CDT

febchk

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I cannot backup by shell command:

# php /var/www/beta/cli/akeeba-backup.php --profile=1

 

********** ERROR! **********

Class 'Akeeba\Engine\Platform' not found

Technical information:

Code: 0
File: /var/www/beta/administrator/components/com_akeeba/Model/Backup.php
Line: 728

Stack Trace:

#0 /var/www/beta/cli/akeeba-backup.php(79): Akeeba\Backup\Admin\Model\Backup->getDefaultDescription()
#1 /var/www/beta/libraries/src/Application/CliApplication.php(143): AkeebaBackupCLI->doExecute()
#2 /var/www/beta/cli/akeeba-backup.php(447): Joomla\CMS\Application\CliApplication->execute()
#3 {main}

 

Monday, 21 September 2020 03:20 CDT

nicholas

There is a bug in Akeeba Backup 7.3.2 which only affects the CLI backups (akeeba-backup.php). A new version, 7.3.2.1, is now released which addresses the issue. Upgrading to it will fix the CLI backups.

In 7.3.2 I changed the way the default description is generated for all backups, regardless of their source (CLI, backend, frontend, remote JSON API). This code requires the backup engine to be loaded. The CLI script was trying to get the default description before the backup engine is loaded, causing a PHP fatal error. The new version 7.3.2.1 correctly loads the backup engine before trying to get the default backup description, addressing the issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!