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Akeeba Backup for Joomla!

#34476 Webiste crashes when updating PHP version to 7.4

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Sunday, 07 March 2021 20:17 CST

motionpixels
Good afternoon,

When I upgrade PHP version 7.2 to PHP 7.4, My site https:kleuropschool.nl crashes with a white screen and error in the left upper corner.

I can pull this error log from the server:

I have searched in your support files but cannot find a solution.
Please advise. Thank you,
Robert from The Netherlands

[Thu Feb 04 18:07:10.921608 2021] [authz_core:error] [pid 3583851:tid 139994646591232] [client 2a01:7860::db:6170:1:1:41854] AH01630: client denied by server configuration: /home/kleuropsl/domains/kleuropschool.nl/private_html/administrator/components/com_akeeba/backup/akaccesscheck_5bb1cb61189c65bad7d569de997f395e.txt [Thu Feb 04 18:07:10.984408 2021] [authz_core:error] [pid 3583851:tid 139994646591232] [client 2a01:7860::db:6170:1:1:41856] AH01630: client denied by server configuration: /home/kleuropsl/domains/kleuropschool.nl/private_html/administrator/components/com_akeeba/backup/ [Thu Feb 04 18:16:58.291774 2021] [authz_core:error] [pid 3588302:tid 139994419988224] [client 2a01:7860::db:6170:1:1:51200] AH01630: client denied by server configuration: /home/kleuropsl/domains/kleuropschool.nl/private_html/administrator/components/com_akeeba/backup/akaccesscheck_5bb1cb61189c65bad7d569de997f395e.txt [Thu Feb 04 18:16:58.373074 2021] [authz_core:error] [pid 3588431:tid 139994470344448] [client 2a01:7860::db:6170:1:1:51202] AH01630: client denied by server configuration: /home/kleuropsl/domains/kleuropschool.nl/private_html/administrator/components/com_akeeba/backup/ [Thu Feb 04 18:17:07.438306 2021] [authz_core:error] [pid 3588431:tid 139994487129856] [client 2a01:7860::db:6170:1:1:51246] AH01630: client denied by server configuration: /home/kleuropsl/domains/kleuropschool.nl/private_html/administrator/components/com_akeeba/backup/akaccesscheck_5bb1cb61189c65bad7d569de997f395e.txt [Thu Feb 04 18:17:07.496872 2021] [authz_core:error] [pid 3588302:tid 139994403202816] [client 2a01:7860::db:6170:1:1:51248] AH01630: client denied by server configuration: /home/kleuropsl/domains/kleuropschool.nl/private_html/administrator/components/com_akeeba/backup/ [Thu Feb 04 18:17:37.984905 2021] [authz_core:error] [pid 3588302:tid 139994445166336] [client 2a01:7860::db:6170:1:1:51434] AH01630: client denied by server configuration: /home/kleuropsl/domains/kleuropschool.nl/private_html/administrator/components/com_akeeba/backup/akaccesscheck_5bb1cb61189c65bad7d569de997f395e.txt [Thu Feb 04 18:17:38.047823 2021] [authz_core:error] [pid 3588302:tid 139994445166336] [client 2a01:7860::db:6170:1:1:51436] AH01630: client denied by server configuration: /home/kleuropsl/domains/kleuropschool.nl/private_html/administrator/components/com_akeeba/backup/ [Thu Feb 04 18:18:08.613421 2021] [authz_core:error] [pid 3588431:tid 139994487129856] [client 2a01:7860::db:6170:1:1:51510] AH01630: client denied by server configuration: /home/kleuropsl/domains/kleuropschool.nl/private_html/administrator/components/com_akeeba/backup/akaccesscheck_5bb1cb61189c65bad7d569de997f395e.txt [Thu Feb 04 18:18:08.660765 2021] [authz_core:error] [pid 3588431:tid 139994487129856] [client 2a01:7860::db:6170:1:1:51512] AH01630: client denied by server configuration: /home/kleuropsl/domains/kleuropschool.nl/private_html/administrator/components/com_akeeba/backup/

nicholas
Akeeba Staff
Manager

Our software has been compatible with PHP 7.4 for over a year. We actually use PHP 7.4 to develop it. It's not the source of your problem.

What you see in the log file is Akeeba Backup checking if your backup output directory is accessible over the web. Seeing the access control failure in your error log is the expected and desired outcome. It simply means that your backup output directory is not accessible over the web, as it should.

Your problem upgrading to PHP 7.4 comes from something else. Unfortunately that's all I can tell you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
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