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Akeeba Backup for Joomla!

#34500 Need for Akeeba backup 7.4.0.1

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 10 March 2021 20:17 CST

Monday, 08 February 2021 05:29 CST

cefic

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.


Description of my issue: Akeeba backup crashes at launch with the following 500 error: 
FOF: Model \Akeeba\Backup\Admin\Model\IncludeFolder not found

For business reason, I cannot upgrade the PHP version, nor the Joomla version.
I found on the support pages that the akeeba backup core v7.4.0.1. solves the issue but this version is not available on the download page (only the 7.4.0 is available for PHP 7.1).
Can you please provide me with the 7.4.0.1 version ?

Thank you for your help,
Nicolas

Edited by cefic on 2021-02-08 05:29 CST

Monday, 08 February 2021 05:44 CST

nicholas

There was never a version 7.4.0.1 for Akeeba Backup for Joomla. What you read was that a similar problem for Akeeba Backup for WordPress was solved in version 7.4.0.1. Akeeba Backup for Joomla! 7.4.0 didn't have this problem.

Please download Akeeba Backup Professional for Joomla 7.4.0 again from https://www.akeeba.com/download/akeeba-backup/7-4-0/pkg_akeeba-7-4-0-pro-zip.zip and install it on your site twice in a row, without uninstalling it before or in between the two installations.

 

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 10 March 2021 20:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2021-03-10 20:17 CST

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