Akeeba Backup for Joomla!

Tuesday, 02 March 2021 16:03 CST

pkoll

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hello,

Akeeba 8.0 is not working somethings go wrong. The message “o class ‘F0F40\container\’ not found. Is shown Reinstall Akeeba 7.15 after delete ‘plugins/system/backuponupdate’ and it works but not the pro version.
What to do?
Paul Kollau

Tuesday, 02 March 2021 16:23 CST

nicholas

Delete the folder plugins/system/akeebaupdatecheck. This is a plugin we have removed a very long time ago. If it's still somehow installed on your site it will break when you install Akeeba Backup 8, causing this problem.

Other possible culprits, if Joomla failed to effect the update correctly:

```
plugins/actionlog/akeebabackup
```
```
plugins/quickicon/akeebabackup
```
```
plugins/system/backuponupdate
```

Then you need to install Akeeba Backup 8 again, without uninstalling it before or in between.

I am working on an update which will automatically remove all these folders before Joomla tries to install the update to prevent this kind of issues.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 03 March 2021 13:00 CST

pkoll

I stil have this message: see attachment

Paul

Edited by on 2021-04-03 20:45 CDT

Wednesday, 03 March 2021 13:18 CST

nicholas

Have you tried installing it once again?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 03 March 2021 14:41 CST

pkoll

Yes after deleting the plugin you mentioned I have installed version 8.01 and received the message I send you .

Wednesday, 03 March 2021 14:43 CST

nicholas

Apologies, I didn't explain this correctly. Have you tried again, installing version 8.0.2?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 03 March 2021 14:47 CST

pkoll

Yes it is working with the new downloads version 8.02

thanks

Paul

Thursday, 04 March 2021 01:45 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 03 April 2021 20:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2021-04-03 20:17 CDT

Support