Hello Brad,
Download ID & Upgrade to Professional
First you need to upgrade to Akeeba Backup Professional. Due to a limitation in the way WordPress installs plugins this has to be done manually. Start by
downloading the ZIP file of the Professional version from our site and extract it on your computer. Upload all extracted files and folders to your site's wp-content/plugins/akeebabackupwp folder, overwriting existing files/folders.
Now log in to your site's wp-admin section. Click on Akeeba Backup. Scroll all the way down. You will see the System Configuration button in the last icons section. Click on it. On the new page and right below the toolbar buttons there are tabs. The "Application configuration" is selected by default. Take a look further to the right. Find the Update tab and click on it. The Download ID can be entered there.
Backup issues
I can see that the backup completes successfully (the progress bar is not accurate for technical reasons) but the process gets stuck while applying quotas, i.e. when Akeeba Backup checks if it can delete old backups. It looks like the server blocks deletion of files through PHP? I can't see any reason why this would cause any problems.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
