Akeeba Backup for WordPress

Wednesday, 01 July 2015 21:06 CDT

stevebenthal

When I try to update my akeeba backup using the UPDATE button when I click "Update to latest version" I get this error.

An error occurred during the download of the update file
cURL library error #3: malformed

This is happening on all my workpress sites.

Also, one one of my sites I'd like to run a backup w/out the media files. Where is the setting to exclude them?

Thanks,
Steve

Wednesday, 01 July 2015 22:57 CDT

dlb

Steve,

This is a known problem in the 1.3.0 version. You will need to download the plugin from our Download page, extract it locally and transfer the files to your website via FTP, overwriting the existing files.

The good news is that the problem is fixed in the updated version, so the next upgrade should work as expected. We're sorry for the inconvenience.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 02 July 2015 13:00 CDT

stevebenthal

Ok,
Will this overwrite the configuration settings? Like sending backup to Dropbox?

Also, one one of my sites I'd like to run a backup w/out the media files. Where is the setting to exclude them?

Thanks,
Steve

Thursday, 02 July 2015 14:11 CDT

dlb

No, the settings are stored in the database, so they are safe.

You can exclude Files and Folders from the Control Panel screen. You probably want to exclude the contents of the /media folder, not the folder itself. Joomla! would expect the folder to be there, the contents are optional.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 02 July 2015 19:19 CDT

stevebenthal

Hi Dale,
What directory does Akeeba write to in WordPress? I don't see it in wp-contents/plugins.
Steve

Thursday, 02 July 2015 23:10 CDT

dlb

Under Configuration, in the Basic Configuration section, the Output Directory is where the backup archive and log file are stored.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 02 July 2015 23:16 CDT

stevebenthal

No I mean in FTP.

Thursday, 02 July 2015 23:34 CDT

dlb

LOL I gotta quit doing this late night run to see if there are any open support tickets.

On my demo install the path is:

/wp-content/plugins/akeebabackupwp

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Friday, 03 July 2015 08:57 CDT

stevebenthal

That's odd, I have it installed and running but it doesn't show up in wp-content/plugins

Friday, 03 July 2015 10:15 CDT

dlb

If You have a multisite installation you should be looking inside the wp-content of the main site.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Monday, 06 July 2015 11:12 CDT

stevebenthal

I'm having trouble understanding how to schedule a weekly backup.
Could you please point me to documentation on that?
Thanks,

Monday, 06 July 2015 12:41 CDT

dlb

This is the place to start: https://www.akeebabackup.com/documentation/akeeba-solo/automating-your-backup.html.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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