Support

Akeeba Backup for WordPress

#23541 Getting a fatal error when trying to activate Akeeba pro on my new site

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 21 November 2015 17:20 CST

user87702
Hi there,

I recently changed the host for my wordpress website and I was hoping to use Akeeba to restore everything, but when I try to activate the plugin I get this fatal error:

Fatal error: Cannot redeclare akeebabackupwp_boot() (previously declared in /home/httpd/vhosts/ywamburtigny.com/httpdocs/wp-content/plugins/akeebabackupcore/akeebabackupwp.php:45) in /home/httpd/vhosts/ywamburtigny.com/httpdocs/wp-content/plugins/akeebabackupwp/akeebabackupwp.php on line 56

It might be an obvious thing for people who know what they are doing, but I am not there yet !

Thanks in advance for your help

tampe125
Akeeba Staff
Hello,

you installed the Core version side by side with the Pro one.
Please de-activate and uninstall the Core version, so you can enjoy Akeeba Backup Pro

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!