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Akeeba Ticket System

#17213 Time overview voor support staf

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by on Wednesday, 25 September 2013 18:00 CDT

zebrafilm
 Hi Nicholas,

We are using your ticket system now on two sites and the (Alpha) version works nice.
One request I would like to put on the list:

We use the credit system with our clients and have several different people doing this. What we miss is a time overview for the support staff. How much time was spent on tickets and how much did each support person contribute.

Could be a simple total overall or per month but we need to pay people depending on the time spent. Hope this finds a spot on the 'wishlist'

Bastiaan

nicholas
Akeeba Staff
Manager
It already is on the (never ending) to-do list :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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