Hello!
Is there any configuration setting to define or restrict the ticket message lenght?
I have not lauched ATS yet to public, but there is a real cenario where some of my clients will place VERY lengthy messages, like 3-4 MSWord pages, maybe even more, followed by a not-so-specific question.
As so far I plan to charge the same amount of credits for any question, without extra credits charge, have some type of control would be good.
Another idea would be to have, as joomla articles, displayed the number of typed words. I could then instruct users to limit themselves to a max. number of words.
OBS: I always find very useful to read other user's posts. There was one guy that charged extra credits, based on extra numbers of hours. That also would be an idea for me, I am considering it. Nicholas, maybe you could create a public ticket category for us - your #1 fans - to share our successful histories! There we could also learn with each other...
Best regards!
Cc
Is there any configuration setting to define or restrict the ticket message lenght?
I have not lauched ATS yet to public, but there is a real cenario where some of my clients will place VERY lengthy messages, like 3-4 MSWord pages, maybe even more, followed by a not-so-specific question.
As so far I plan to charge the same amount of credits for any question, without extra credits charge, have some type of control would be good.
Another idea would be to have, as joomla articles, displayed the number of typed words. I could then instruct users to limit themselves to a max. number of words.
OBS: I always find very useful to read other user's posts. There was one guy that charged extra credits, based on extra numbers of hours. That also would be an idea for me, I am considering it. Nicholas, maybe you could create a public ticket category for us - your #1 fans - to share our successful histories! There we could also learn with each other...
Best regards!
Cc
