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Akeeba Ticket System

#19601 SQL Error while creating a ticket with an attachment

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by tampe125 on Tuesday, 18 March 2014 02:39 CDT

Monday, 17 March 2014 11:48 CDT

vnation
 If I create a ticket with an attachment I get this SQL error message: 

1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'Array)' at line 3 SQL=UPDATE 4dse_ats_attachments SET ats_post_id = 2411 WHERE ats_attachment_id IN(,Array)


With each attempt a new ticket is created and the attachment is missing.

Monday, 17 March 2014 12:04 CDT

tampe125
Hello Sven,

can you please install the latest dev version and try again?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 17 March 2014 12:29 CDT

vnation
I guess that did the trick. Seems to work now. Thanks!!

In addition I noticed that file names with contain spaces are allowed now. Very nice.

Tuesday, 18 March 2014 02:39 CDT

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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