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#19716 ATS migration

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Latest post by tonnick on Monday, 31 March 2014 02:45 CDT

Monday, 31 March 2014 02:17 CDT

tonnick
 Hi team !

I am currently re creating my web from scratch from joomla 2.5 to joomla 3.2.

I am reinstalling all components with latest version which include ATS. So I will recreate categories and users but, I would like to recuperate at least the tickets opened. Do I have a quick way to do that or it's not possible as my users ID and cat ID will change as I am recreating everything ?

thx for your help !

Monday, 31 March 2014 02:40 CDT

tampe125
Hello Fabien,

sadly you're right: you can't simply import or copy the tables since category id, users id etc etc will be different.
I don't know how much you did in the new site, but I'd suggest you to upgrade from the old one instead of rewriting everything from scratch.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 31 March 2014 02:45 CDT

tonnick
ok that's what I was afraid.... it's not a big web, most important part is ATS. but it will be joomla upgrade + new template, new functions etc. So in that case I prefer re start to be cleaner.

ok so no luck, I will restart as well with new dashboard of tickets ;)

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