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Akeeba Ticket System

#24580 Submit ticket by Email with plugin

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Ticket System version
n/a

Latest post by tampe125 on Wednesday, 02 March 2016 10:18 CST

4Bweb
I've set ATS to create new tickets via mail. I want test it on local to check his use for my site.
I set IMAP Protocol and activated plugin.
Now I have this alert:

Error
COM_ATS_ERR_MAIL_CANNOTCONNECT - IMAP extension not installed.

I don't understand what is missing and what to do to test this service.

Thank you for the support, Alessandro

tampe125
Akeeba Staff
Ciao Alessandro,

il problema è che nelle versioni di PHP per Windows non è presente l'estensione IMAP.
L'unica soluzione è usare un'ambiente Linux e scaricare i pacchetti richiesti.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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