We are attempting to get the cron to work, but are receiving the error: "Akeeba Ticket System reply by email - Cannot connect to mail server - IMAP extension not installed". (see screenshot)
We are using Google Mail and have our 'Reply by Email' settings as per the attached screenshot.
We have recently installed php5-imap on the server, as one of the support tickets we read during troubleshooting had mentioned that as a fix, but we're still getting the same error after a reboot.
The "System - Akeeba Ticket System reply by email" plugin is DISABLED as we're using cron to check for new tickets.
Any assistance greatly appreciated.
Thanks!
Todd