Support

Akeeba Ticket System

#28067 user with more then one e-mail

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
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Akeeba Ticket System version
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Latest post by site42 on Wednesday, 05 July 2017 10:02 CDT

Wednesday, 05 July 2017 08:23 CDT

site42
We have users with two email addresses (custom field "email 2").
Is it possible that an e-mail is sent to both the email addresses when an new ticket is posted or when a reply to a old ticket is being made?
Regards,
Ed

Wednesday, 05 July 2017 09:43 CDT

nicholas
No. You'd have to fork (create a copy of) the plugin that send the emails and customize it. That's a bad idea since it will no longer receive updates from us.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 05 July 2017 10:02 CDT

site42
Hm, that's a pity. :(
Regards,
Ed

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