Support

UNiTE, Remote CLI, eXtract Wizard

#3592 folders missing after restore

Posted in ‘UNiTE and Remote CLI’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by dlb on Wednesday, 27 January 2010 02:35 CST

user8154
After restoring my joomla site on one of my other domains using kickstart 2.1.4 I miss ALL joomla folders and files (media, components, templates, COPYRIGHT.php, etc.)

As it is written in the manual I don't need to install joomla before restoring a site on a new host so I'm wondering what happen.

The backup of the database was successful on my new domain. I checked it with phpmyadmin.
Some files (index.php, index2.php, configuration.php, LICENCE.php and CHANGELOG.php) were restored/generated.

Attached is the log file from my backup, showing all folders and files are successfully included in the jpa file.

Any help appreciated. JoomlaPack_Debug_Log-20100126.zip

dlb
I don't like the way the log is reporting what is happening. You're right, it looks like everything worked.

The problem is where you have the Output folder. The Output folder and all subfolders are automatically excluded from the backup. Since you have the Output folder pointed to the root of the site, the entire site is excluded. The scanner is scanning the folders, but nothing is being added to the archive.

The warning that you get about the default Output folder is a security warning. That is a known default folder, which makes it easier to attack. Your backups are safer if you store them above the web root so that they are not accessible from the web at all.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user8154
Thanks a lot for your hint. It's now working a 100% including all folders and subfolders.

dlb
That's the way we like it! :D


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!