Support

Akeeba Ticket System

#39345 Lot of code in e-mailtemplates

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.3.3
PHP version
8.x
Akeeba Ticket System version
5.2.8

Latest post by nicholas on Sunday, 13 August 2023 04:21 CDT

FrankVo

Hi Nicholas

 

I see a lot of code in the emailtemplates, such as <p> and <li>.

This is not a very professional way to communicate with my clients.

Can we avoid these codes ?

 

Thanx in advance

Frank

nicholas
Akeeba Staff
Manager
  • Go to System, Mail Templates
  • Click on Options
  • Set Mail Format to Both
  • Click on Save & Close
  • Go to Components, Akeeba Ticket System, Control Panel
  • Click on Email Templates
  • Click on the big, red, Reset button

Now the email will be sent in both HTML and plain text format.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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