Akeeba Ticket System

#39345 Lot of code in e-mailtemplates

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
PHP version
Akeeba Ticket System version

Latest post by nicholas on Sunday, 13 August 2023 04:21 CDT


Hi Nicholas


I see a lot of code in the emailtemplates, such as <p> and <li>.

This is not a very professional way to communicate with my clients.

Can we avoid these codes ?


Thanx in advance


Akeeba Staff
  • Go to System, Mail Templates
  • Click on Options
  • Set Mail Format to Both
  • Click on Save & Close
  • Go to Components, Akeeba Ticket System, Control Panel
  • Click on Email Templates
  • Click on the big, red, Reset button

Now the email will be sent in both HTML and plain text format.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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