This documentation page is for Joomla! 3.x

This documentation page does not apply to our software versions for Joomla! 4.0 and later versions. If you are not using Joomla 3 please consult the documentation index to find and read the correct version of the documentation.

Requirements and compatibility

Akeeba DocImport requires the following server-side configuration:

  • Joomla!™ and PHP version compatibilities are detailed in our Version Compatibility matrix.

  • MySQL 5.5 or later. Earlier database server versions will not be supported. Do note that earlier releases of MySQL are obsolete and not supported any more by Oracle (the company who controls the development of MySQL).

As far as the browser is concerned, you can use any modern version (i.e. published within the last year) of Microsoft Edge, Safari, Opera, Firefox or Google Chrome. We no longer support Internet Explorer; our software will display incorrectly or not work at all on this old, buggy and obsolete browser.

In any case, you must make sure that JavaScript is enabled on your browser for the administration interface to work. If you are using AVG Antivirus, please disable its Link Checker feature (and reboot your computer) as it is known to cause problems with several JavaScript-based web applications, including Akeeba Backup and its tools.

You are very strongly advised to disable or properly configure Internet firewalls, antivirus applications and browser extensions which interfere with the site's loading such as script blockers (such as NoScript) and ad blockers (such as AdBlockPlus) only for your site's domain name to ensure that the administration interface (both in the backend and the frontend of the site, the latter if you are logged in as a ticket system staff member) is displayed correctly. Remember that these applications and browser extensions are designed to protect you against third party sites. As a result they are very aggressive and WILL break your own sites. We can't do anything about it: your computer and your browser are under your control alone.