8.Endpoint summary

The following table lists all available ATS API endpoints. All endpoints require an ATS manager account. Endpoints marked Pro require Akeeba Ticket System Professional and the "Web Services - Akeeba Ticket System" plugin.

MethodPathActionPro?
GET/v1/ats/categoriesList ATS categoriesYes
GET/v1/ats/categories/:idShow a categoryYes
GET/v1/ats/ticketsList ticketsYes
POST/v1/ats/ticketsCreate a ticketYes
GET/v1/ats/tickets/:idShow a ticketYes
PATCH/v1/ats/tickets/:idUpdate a ticketYes
DELETE/v1/ats/tickets/:idDelete a ticketYes
GET/v1/ats/tickets/:ticket_id/postsList posts for a ticketYes
POST/v1/ats/tickets/:ticket_id/postsCreate a post on a ticketYes
GET/v1/ats/postsList all postsYes
GET/v1/ats/posts/:idShow a postYes
PATCH/v1/ats/posts/:idUpdate a postYes
DELETE/v1/ats/posts/:idDelete a postYes
GET/v1/ats/posts/:post_id/attachmentsList attachments for a postPro only
POST/v1/ats/posts/:post_id/attachmentsUpload an attachmentPro only
GET/v1/ats/attachmentsList all attachmentsPro only
GET/v1/ats/attachments/:idShow an attachmentPro only
GET/v1/ats/attachments/:id/downloadDownload attachment filePro only
DELETE/v1/ats/attachments/:idDelete an attachmentPro only
GET/v1/ats/tickets/:ticket_id/notesList notes for a ticketPro only
POST/v1/ats/tickets/:ticket_id/notesCreate a note on a ticketPro only
GET/v1/ats/notesList all manager notesPro only
GET/v1/ats/notes/:idShow a manager notePro only
PATCH/v1/ats/notes/:idUpdate a manager notePro only
DELETE/v1/ats/notes/:idDelete a manager notePro only