Manager note endpoints are only available in Akeeba Ticket System Professional.
Manager notes are internal annotations visible only to support staff (ATS managers). They are attached to tickets and are never shown to the ticket author. Notes can be accessed through the nested route under a specific ticket (/v1/ats/tickets/:ticket_id/notes) or through the standalone collection (/v1/ats/notes).
id (integer)Unique manager note ID.
ticket_id (integer)ID of the ticket this note is attached to.
note_html (string)HTML content of the manager note.
created (string)ISO 8601 date-time when the note was created (UTC).
created_by (integer)Joomla user ID of the manager who created the note.
created_by_info (object or null)User information object for the note author. See Section2.6, “User information objects”.
modified (string)ISO 8601 date-time of the last modification (UTC).
modified_by (integer, item only)Joomla user ID of the manager who last modified the note.
modified_by_info (object or null, item only)User information object for the last editor. See Section2.6, “User information objects”.
enabled (integer)Publication state: 1 = published, 0 = unpublished.