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Akeeba Ticket System 2.4.4 Stable

Released on: 2018-09-04 06:53 CDT

What's new?

GeoLocation plugin. You can record the location of the users filing a ticket and display it on a map. Requires the user's consent. May affect your GDPR compliance; ask your laywer.

Joomla! User Groups integration plugin. You can display the user groups the user belongs to underneath their username.

Bug fixes and minor improvements. Some relatively benign issues were addressed in this release.

PHP 5.4, 5.5, 5.6, 7.0 or 7.1 is required

This version requires PHP 5.4.0 or later including 5.4, 5.5, 5.6, 7.0 and 7.1. PHP 5.3 is no longer supported. We strongly advise you to use PHP 5.6 or 7.1. Support for older versions of PHP will be dropped in the next few months. Support for PHP 5.x will be dropped in mid- to late-2018, after Joomla! 4 (with a minimum requirement for PHP 7.0) will have been released.

Joomla! 3.6 through 3.8 is supported

It is not compatible with end-of-life Joomla! 1.x, 2.5, or 3.0 to 3.5 releases (inclusive). If you are using an old Joomla! version please upgrade to the latest Joomla! 3 version available from

Note on upcoming versions of Joomla! and PHP

This version is NOT compatible with Joomla! 4. We are working on addressing the compatibility issues with this upcoming version of Joomla!. Expect a release compatible with it around Summer 2018, shortly before Joomla! 4 is released.

At the time of this writing PHP 7.2 has just gone stable. We have tested our software with the Alpha, Beta and Release Candidate versions of PHP 7.2. While we found no compatibility issues we recommend caution before using PHP 7.2 on a production server. Our software and Joomla! (for the most part) work fine on PHP 7.2 but other third party software may not. Please test your site on a development server before switching your production server to PHP 7.2.


Bug fixes

  • [HIGH] CAPTCHA does not display for guest tickets under Joomla! 3.8
  • [LOW] Fixed PHP notice with custom ticket statuses

New features

  • GeoLocation plugin
  • Joomla! User Groups integration plugin

Miscellaneous changes

  • Joomla! 3.9 backend Components menu item compatibility

Release files

Akeeba Ticket System Core

1.70 Mb

Joomla! 3.4 Joomla! 3.5 Joomla! 3.6 Joomla! 3.7 Joomla! 3.8 Joomla! 3.9 PHP 5.4 PHP 5.5 PHP 5.6 PHP 7.0 PHP 7.1 PHP 7.2 PHP 7.3

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