This is a feature release adding two major new capabilities and raising the minimum supported platform versions.
ATS now requires PHP 8.1 or later and Joomla 5.3 or later. PHP 8.0 and older Joomla versions are no longer supported.
ATS now ships with a full Joomla API application integration, allowing programmatic access to tickets, posts, attachments (Pro), and manager notes (Pro) via standard JSON:API endpoints under /api/index.php/v1/ats/. This is intended for headless integrations, third-party tooling, and automation workflows.
A new plugin (plg_ats_webpush) delivers browser-level Web Push notifications for ticket events, letting users and support staff receive real-time alerts without an email round-trip.