In a nutshell
If you want to provide our software to your clients as part of your business offerring, e.g. when building or maintaining sites on their behalf, you can do it without a problem. Your clients will not have an account on our site. Therefore you will be responsible for answering their support questions and providing them with updates. If they want us to provide support and updates they will need to purchase a subscription with us.
If you want to provide our software to exactly one client (reselling) please note that we do not officially support this. This page has information for reselling in this latter context only.
Do you need a reseller?
No. It's not recommended. We only sell our software retail, through our site, using the payment methods listed in the subscription form page.
Even if your company does not have a credit card or your department is not allowed to purchase software directly it should not be a problem. Our software is cheap enough for a member of your staff to buy it with their personal credit card and claim it as out of pocket expenses. If you are unsure, please ask your accounting department. It's pretty much the same process as buying pizzas for the team and claiming the expense from your budget.
If you do choose to buy it out of pocket remember to use an email address which distributes the emails to multiple people in your team. Even if the person buying the software leaves your company you will still receive important updates and subscription expiration reminders.
Purchase orders
We do not accept purchase orders. We only sell our software retail, through our site, using the payment methods listed in the subscription form page.
Payment by bank transfer
We do not accept payment by bank transfer. We only sell our software retail, through our site, using the payment methods listed in the subscription form page.
Quotes
We do not issue quotes and we do not give special discounts to resellers. Our software is only sold at retail prices. You can see these prices in our susbcription page.
The prices listed on the page do not include VAT unless explicitly stated otherwise. If you want to see the price inclusive VAT please select your country from the drop-down towards the top right of that page, right under the big, teal, "Subscribe" header.
Displayed prices are not legally binding for any period or length of time. Akeeba Ltd reserves the right to change the prices without warning at any time. Furthermore, Akeeba Ltd reserves the right to charge VAT and / or other taxes, duties and surcharges per the laws of the Republic of Cyprus and / or any other applicable jurisdiction on a case by case basis.
How do I resell your software anyway
While we do not support reselling our software there's nothing which stops your from purchasing a subscription and transferring its ownership to a third party. It's up to you to charge the third party any amount of money you want for this service. The following sections tell you how and what are the problems you will run into.
Buying a license
You are not buying a license. You are purchasing a subscription. The software itself is provided under the GNU General Public License version 3 or, at your choice, any later version published by the Free Software Foundation. The subscription you are purchasing gives its rightful holder the right to download our software and request support per the Terms of Service of our site.
You can purchase a subscription with a credit or debit card from the susbcription page. You MUST use your own company's information. An invoice is issued automatically against the information you provide in the subscription page. The invoice is final. We cannot modify or ammend it after it is automatically issued upon the conclusion of the transaction.
Please note that you MUST provide the username that your client will be using. The choice of username is final. The username cannot be changed after the pruchase of the subscription.
Transferring ownership
Please note that by transferring the subscription to a third party they are immediately legally bound by our Terms of Service. Explicit consent is given per account, not per person or legal entity. You must acquire their express consent before transferring ownership.
You must change the name and email address before handing over the subscription information to your client. You can do so from the My Profile page. Then give your client the username and password to log in to their account.
Please note that your client will be able to see your company information and have access to the invoice we have issued to you. It is not legally possible to remove that information from the account for at least ten (10) years after the expiration of the last subscription on that user account.
Reselling renewals
If you want to purchase a renewal on behalf of your client you will have to log into their account (you may have to ask them for an updated password) first. Then you need to go again to the susbcription page, make sure that the company information and also name and email address displayed matches your company's (if not, change them) and proceed to pruchasing the renewal subscription.
After pruchasing the renewal you will need to, once again, change the name and email address back to your client's. You can do so from the My Profile page.
Please note that the automatic early renewal discount is ONLY valid for a renewal purchase BEFORE the expiration of the subscription. If your client authorizes you to make the purchase on the reduced price but you make the purchase after the expiration of the subscription we will NOT credit you the price difference: you will have to absorb it yourself. The discount is provided as an incentive for early renewals. Please note that early renewals d not lose you any subscription time; the renewal subscription's time starts counting after the existing subscription expires.
Should you buy a "renewal" subscription under a different user account you will not be given an automatic discount and you will lose subscription time: the new subscritpion starts counting right away. Please note that in this case we cannot credit you the price difference, we cannot modify the subscription start / end dates and we cannot merge the two user accounts.