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Admin Tools for WordPress

#33277 – Envato API

Posted in ‘Akeeba Admin Tools for WordPress’
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Friday, 19 June 2020 23:22 CDT
wicko

Running WordPress 5.4.2

Admin Tools Pro 1.2.1

My WordPress site requires access to the Envato API but it appears to be blocked.

Tried to add a few exceptions to the WAF and have managed to get the error to change to this:

 

Failed to connect to the Envato API. Please contact the hosting providier with this message: "The Envato Market WordPress plugin requires TLS version 1.2 or above, please confirm if this hosting account supports TLS version 1.2 and allows connections from WordPress to the host api.envato.com".

Additional Error Details:
An error occured checking token permissions.
cURL error 35: OpenSSL SSL_connect: Connection reset by peer in connection to api.envato.com:443
{"request_url":"https:\/\/api.envato.com\/whoami","response_code":"","response_cf_ray":"","response_server":""}

 

I have tested my TLS and it is showing version 1.3 http://sweetenings.co.uk/my-tls.php

Are there other exception I need to create?

I have also been in contact with my hosting provider and they say that the TLS and site is clear.

 

regards

David

Web design and development in Reading and Oxfordshire UK.

Wicko Web design

Monday, 22 June 2020 00:36 CDT
nicholas

Admin Tools does not have anything to do with this. The error message tells me that either your server is running a PHP version whose CURL library was compiled against an obsolete version of a TLS library or the host has a firewall which prevents access to api.envato.com over HTTPS port 443. This is an issue way further up the stack than WordPress runs, let alone Admin Tools which runs inside WordPress.



Nicholas K. Dionysopoulos

Lead Developer and Director



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