Support

Admin Tools for WordPress

#35014 – After moving site I get 403 error

Posted in ‘Akeeba Admin Tools for WordPress’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 07 April 2021 04:57 CDT
mwlake

I have moved my site from Sub-domain to Root domain and the site continues to not load and redirect to empty subdomain with 403 error. What files do I need to change to get the site to load from root?

I am using Admintools for Wordpress Pro. I have done this before and have looked in the wp-config.php and wp-settings.php .htaccess and made the proper changes but the site continues not to load properly. I have change the site access points in the database also

Your help is requested.

If there is a location with proper instructions how to move a site from sub to root a link to that information will suffice.

 
Wednesday, 07 April 2021 05:26 CDT
nicholas

If there is a location with proper instructions how to move a site from sub to root a link to that information will suffice.

 You have actually figured out the root cause of the problem: you can't just move the site's files, you need a full solution to also deal with WordPress' hardcoded URLs in its files and its database data, including serialised data.
 
The easiest way to transfer a site I can give you is to use Akeeba Backup Core for WordPress. This is our free of charge version. Check out the following video tutorials in this order:

The idea is to install Akeeba Backup on the site that's in the subdomain, take a backup and restore the backup on the main site.



Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Wednesday, 07 April 2021 07:27 CDT
mwlake

I didn't do this the last time I transferred a site from Sub to Root, but your solution worked like a charm.

As always, I thank you for responding promptly and with the needed information to solve the problem.

Excellent work. You may close this thread.

 
Wednesday, 07 April 2021 08:29 CDT
nicholas

You're welcome! Have a great day :)



Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.