Akeeba Backup for WordPress

#20266 – Unablr to apply ID and config settings missing

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 12 June 2014 13:00 CDT

Very strange issue: just tried to upgrade to backup for Wordpress pro 1.0.0 stable.

In the System Configuration area, I am unable to save any settings at all! Both the "Save & Close" and "Apply" buttons do nothing, however the "Cancel" button does. Looking at the Configuration tab, I see nothing (i.e. no settings at all) however, the warning and informational messages do appear.

In order to elimiate the possibility of plugins that may be interfering, I've built a plain vanilla 3.9.1 Wordpress installation with no plugins - straight of the box - with exactly the same result!

Bit perplexed, to say the least.

Previously, 1.0b3 and b4 worked just fine. Any suggestions?


Custom Fields

Which documentation pages did you read? None
Which troubleshooter articles did you read? None
Have you searched the tickets before posting? Yes
Did you already run the log analyser (ALICE)? No
WordPress version (in x.y.z format) 3.9.1
PHP version (in x.y.z format) 5.4.16
MySQL/database version 5.5.37
Host (who is hosting your site, not your domain) Local installation
Akeeba Backup version (x.y.z format) 1.0.0 stable pro
Friday, 13 June 2014 04:31 CDT
A new version will be published today

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 19 June 2014 00:06 CDT
Apologies Nicholas - I forgot to follow up! :/

All absolutely perfect now - thank you!
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!