Support

Your site transfer wizard isn't working as it's telling me that I don't have a current backup, even though I do. Previous to this more recent backup, it did show an AmazonS3 backup but I ran another backup to dropbox cause I don't want to pay to download form S3. Even when that S3 backup showed up, I typed in the domain name and clicked on check, but nothing happened after that. The check appeared to finish but there was no further information and the wizard had no other options.

...also, when it tells me that there is no backup and I click to make a new backup, it tells me that the default output directory is in use. Yes, when I click on the one click backup it works just fine.

I can't seem to import my files either as only AmazonS3 shows as an import from option. I have the Dropbox profile showing as active.

The Site Transfer Wizard is looking for a locally stored backup, in the Output folder, as opposed to a backup stored in the cloud.

The default Output location is a small security risk because it is a known location. It is protected by a custom .htaccess file, so it should be pretty difficult to get to. Your backup archive itself is a security risk, it contains the database access details, possibly FTP connection details if you're using the FTP layer, hence the warning. Since you normally store your backups on cloud sites, it doesn't fully apply to you.

Ok, but what should I do then?

I downloaded from the manage backups area and I just got a file called 'unspecified' with no extension. How do I migrate my site with this?

Just do a backup with no post processing. Leave the backup in the Output folder and run the Wizard. If you are concerned about storing a backup in a known location, you can delete it when you are finished.

Ok, got this far:

A complete, full site backup
Backup found; taken on Thursday, 12 May 2016
Approximately 4.24 Gb of free space on your new site
Connection to New Site
The URL to your new site
http://www.globalmindenglish.com
Check


... and then nothing happens at all.

It should be trying to transfer the 160+ Mb archive to the new site at that point. It may be too big to transfer under the timeout values and connection speeds available, but I would expect an error message. Are you sure it stopped and is not working on transferring the archive?

You can also download the archive from the source site to your local computer via FTP - in binary mode (important), then upload it to the new site and extract it with Kickstart. Most of these steps are performed in the background by the Wizard. Sometimes the hard way is the easy way.

How would it be doing that if I wasn't asked for FTP settings? I don't know but it doesn't look like it's doing anything. So I can FTP into my localhost...I don't know how to do that. Remote host..sure..localhost...no idea.

:)

Frankly, the easiest way would be to use a plugin designed just for that which I've used plenty before. But I figure testing out the Akeeba backups is important and this seems like the perfect time.
:)

Although in practice it's doing the same as the plugins and I'm all for it..sounds easy enough..I just need to figure that out...then I need to install Kickstart as well? The nice thing about the plugin is I put it on both sites and magic happens with a single click. No FTP, no MyAdmin...

I'm looking at the backup in Filezilla but how do I download it? I mean, it's already on my computer and I don't see an option to download it since it's on the left local window. I get that it needs to be done to convert it to binary...or at least that's what I'm understanding...but how?

:)

Now I understand. You already have it on your local computer, just upload it to the root of the site you are transferring it to. If you are transferring it to the same local server, just copy the file.

In FileZilla, binary mode is under Edit, Settings, then Transfer and File Types. The Mode setting is probably Auto now, it needs to be Binary. I'm using a Linux version of FileZilla, the menus are sometimes different.

Hi,

Ok so I'm happy to report that it's all up and running. It just took me a while to dump everything from my host and make a new database, etc. However, on Akeeba's end, it was all very smooth...and slick. I'm impressed. I know one click migration isn't the purpose of this plugin so I'm fine that it doesn't do that (although if I fiddled around and got the wizard working it would be close). The Kickstart/Angie environments are very powerful and feature rich. I'm happy I've finally used them so that I don't have to worry about my backups in the future. I feel I'm in good hands. Thank you very much for the super quick support too!

Bartek

You're welcome! I'm happy you got it working.

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.