Support

Akeeba Backup for WordPress

#25766 – Akeeba 1.9.2 won't upgrade (1.9.3 upgrade broken)

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 01 August 2016 03:17 CDT
bettondesign
IMPORTANT! Please remember to ZIP and attach your backup log file. Without it we are unlikely to be able to help you with backup issues. Thank you!

No need to add backup log.

This is an issue with Akeeba for Wordpress and Akeeba Solo. After upgrading from 1.9.2 to 1.9.3 Akeeba still 'thinks' that it is version 1.9.2 so it says that an upgrade is available.

This is true when using the auto-upgrade as well as manually ftp-ing the files.

The plugins view in Wordpress also lists Akeeba as version 1.9.2.

Custom Fields

WordPress version (in x.y.z format) 4.5.3
PHP version (in x.y.z format) 7.0.9
Akeeba Backup version (x.y.z format) 1.9.2
 
Monday, 01 August 2016 05:19 CDT
tampe125
Hello,

there was an error in the package process, and the 1.9.3 release contains the old one (1.9.2)
We will issue a new release shortly, thanks for reporting it.


Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Wednesday, 31 August 2016 17:20 CDT
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!