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Akeeba Backup for WordPress

#26503 – Backup to Dropbox failed

Posted in ‘Akeeba Backup for WordPress’
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Monday, 07 November 2016 20:55 CST
veeco
Hello
The process always halt on 'post processing' phase

Any idea what might cause this ? i'm looking at the log and have this kind of warning...
DEBUG |161108 02:45:37|PHP WARNING (not an error; you can ignore) on line 98 in file <root>wp-content/plugins/akeebabackupwp/app/Solo/Controller/Backup.php:
DEBUG |161108 02:45:37|Cannot modify header information - headers already sent by (output started at <root>wp-admin/includes/template.php:1969)
DEBUG |161108 02:45:37|PHP WARNING (not an error; you can ignore) on line 99 in file <root>wp-content/plugins/akeebabackupwp/app/Solo/Controller/Backup.php:
DEBUG |161108 02:45:37|Cannot modify header information - headers already sent by (output started at <root>wp-admin/includes/template.php:1969)

Waiting for your insight...

Custom Fields

WordPress version (in x.y.z format) 4.6.1
PHP version (in x.y.z format) 5.6.6
Akeeba Backup version (x.y.z format) 1.8.2
Monday, 07 November 2016 22:15 CST
dlb
Please upgrade your Akeeba Backup for Wordpress to the current version, 2.0.3. Your version is pretty old and you are missing a lot of bug fixes.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 10 November 2016 09:09 CST
veeco
upgrade to the latest.. problem still exist
Thursday, 10 November 2016 09:28 CST
dlb
Can you please post an updated backup log?


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 10 November 2016 22:18 CST
veeco
File Attached
Friday, 11 November 2016 08:49 CST
dlb
You are trying to upload a large file and I think the size of the file is the problem. Please go to Configuration, on the Archiver engine line, click the Configure button. Reduce the Part size for split archives to 100. If that solves the problem, we will need to experiment with the number to see how high we can get it before it fails.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Friday, 11 November 2016 10:32 CST
veeco
Please clarify..
Is it include "chunk upload" on Dropbox Setting ?
Or only "Part size for split archives" on JPA Setting ?

What is chunk upload for anyway ?
Friday, 11 November 2016 13:20 CST
dlb
I wanted you to make the change to the Archiver engine Configuration settings.

The chuck upload does something similar. It is actually part of the Dropbox API, it breaks the large file into smaller chunks, uploads the chunks then reassembles them on the Dropbox side. This is all done behind the scenes. So the end result is a single file uploaded in many smaller parts. A GREAT idea.

But it looks like your backup may be stopping when it is trying to prepare the next chunk in the file for upload. Breaking the archive into parts does it all manually and we end up with multiple parts on the Dropbox side but the advantage is less work during the upload.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Sunday, 11 December 2016 17:17 CST
system
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