Akeeba Backup for WordPress

#27275 – Download not working in v 2.1.0.b1

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 07 March 2017 06:29 CST
When trying to download the back-up by clicking on the "Download"-button (I know you recommend using FTP) nothing happens. This appeared after the upgrade to 2.1.0.b1, no problem with previous versions.

Custom Fields

WordPress version (in x.y.z format) 4.7.3
PHP version (in x.y.z format) 7.0.16
Akeeba Backup version (x.y.z format) 2.1.0.b1
Tuesday, 07 March 2017 06:42 CST
Thank you. This has already been reported. Can you please try the latest dev release from and confirm that it's fixed?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 07 March 2017 07:57 CST
Thanks for the rapid reply.

Yes, I confirm that the Download button works as expected in revd4d3193.

Kaj Johnson
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!