Support

Akeeba Backup for WordPress

#27387 – not receiving emails confirming backups

Posted in ‘Akeeba Backup for WordPress’
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Monday, 20 March 2017 09:54 CDT
pparnham
We know that Akeeba is creating backups and storing them remotely in our Dropbox file structure but we are not receiving confirming emails using 2.1.1 (as opposed to 2.1.0 where exactly the same email setup is being used to our knowledge).

Oddly we can send and receive test emails from Akeeba to specified email addresses.

Please advise. Is this a known problem with 2.1.1?

Custom Fields

WordPress version (in x.y.z format) 4.7.3
PHP version (in x.y.z format) 7.0.15-0ubuntu0.16.04.4
Akeeba Backup version (x.y.z format) 2.1.1
Monday, 20 March 2017 11:22 CDT
tampe125
Hello,

how are you triggering your backups?
Do you use native CRON or WGET?
What's the command you are issuing?
Akeeba Backup outputs the some messages during the backup process, usually the CRON daemon grabs them and then sends them to your email address.


Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Monday, 20 March 2017 11:45 CDT
pparnham
Thanks, Davide.

We don't use native CRON or WGET. We are doing frontend backups using webCron org
Tuesday, 21 March 2017 04:31 CDT
tampe125
What's the timeout set inside WebCron?
If you run a backend backup, how long does it take? Less than the timeout you set inside WebCron?


Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Thursday, 20 April 2017 17:17 CDT
system
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