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Akeeba Backup for WordPress

#28531 – Wordpress White Screen on upgrade Akeeba Backup

Posted in ‘Akeeba Backup for WordPress’
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Wednesday, 27 September 2017 15:05 CDT
rgmcleod
Tried to upgrade and got a message: The following error occurred: unintelligible characters (happy faces, zap ding bats, etc). When to exercise Akeeba and got a White Screen. If you could point me to a trouble shooting resource, that would be great. All I've found was Joomla! materials. Thx. Perhaps just upload manually and replace? Trying to avoid losing config, but will if that's the only answer, I will.

Custom Fields

WordPress version (in x.y.z format) 4.8.2
PHP version (in x.y.z format) 5.6.35-cll-lve
Akeeba Backup version (x.y.z format) 2.4.0
 
Wednesday, 27 September 2017 15:30 CDT
dlb
It certainly sounds like an interesting error message. I don't think I've seen that one. But I think a manual update is the answer. The instructions are here: https://www.akeebabackup.com/documentation/akeeba-solo/installing-wordpress.html.


Dale L. Brackin
Support Specialist


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Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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Friday, 29 September 2017 15:02 CDT
rgmcleod
Worked fine. Thx

Ron
 
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