Akeeba Backup for WordPress

#28531 – Wordpress White Screen on upgrade Akeeba Backup

Posted in ‘Akeeba Backup for WordPress’
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Wednesday, 27 September 2017 15:05 CDT
Tried to upgrade and got a message: The following error occurred: unintelligible characters (happy faces, zap ding bats, etc). When to exercise Akeeba and got a White Screen. If you could point me to a trouble shooting resource, that would be great. All I've found was Joomla! materials. Thx. Perhaps just upload manually and replace? Trying to avoid losing config, but will if that's the only answer, I will.

Custom Fields

WordPress version (in x.y.z format) 4.8.2
PHP version (in x.y.z format) 5.6.35-cll-lve
Akeeba Backup version (x.y.z format) 2.4.0
Wednesday, 27 September 2017 15:30 CDT
It certainly sounds like an interesting error message. I don't think I've seen that one. But I think a manual update is the answer. The instructions are here:

Dale L. Brackin
Support Specialist

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Friday, 29 September 2017 15:02 CDT
Worked fine. Thx

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