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Akeeba Backup for WordPress

#29023 – Akeeba Causes 500 Error on Admin

Posted in ‘Akeeba Backup for WordPress’
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Sunday, 21 January 2018 07:18 CST
enktesisllc
On Saturday, Jan 20, one of my sites started throwing a 500 error on the wordpress admin.

I contacted Rochen and asked them to look at the live logs.

They reported:

****************************************************************
The error being displayed is listed as : [20-Jan-2018 23:19:50 UTC] PHP Fatal error: Class 'Akeeba\Engine\Base\BaseObject' not found in /home/experience1/public_html/wp-content/plugins/akeebabackupwp/helpers/Platform/Wordpress/Finalization/TestExtract.php on line 26
****************************************************************

I manually disabled the extension by renaming the folder then re-installed Akeeba Pro for WP and we are back to normal.

My question is: What would have caused this?

Custom Fields

WordPress version (in x.y.z format) 4.9.2
PHP version (in x.y.z format) 7.1
Akeeba Backup version (x.y.z format) 2.42

Enktesis LLC Marco Ciavolino [email protected]

Monday, 22 January 2018 02:22 CST
tampe125
Hello,

sometimes during the installation phase some files are not entirely copied.
Usually installing it again fixes the problem. If this was just a one-time issue, there's nothing to worry about.


Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Wednesday, 21 February 2018 17:17 CST
system
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