Akeeba Backup for WordPress

#29090 – Cannot Perform Configuration Wizard: Error 404

Posted in ‘Akeeba Backup for WordPress’
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Thursday, 01 February 2018 16:30 CST
After successfully installing the plugin, I went to attempt to run a Configuration Wizard. Once I clicked the 'Configuration Wizard' button, it went straight to an Error 404 page.

Not getting anywhere with that, I attempted to run a backup and received this error:
AJAX Loading Error
HTTP Status: 404 (Not Found)
Internal status: error
XHR ReadyState: 4
Raw server response:
(HTML containing script tags)

I even attempted to run the 3.x beta, which resulted in the same problem.

Assuming this is a hosting setup issue, is my only option to update the PHP/MySQL(i) versions and try again? Or are we talking about a plugin conflict elsewhere? Or a memory issue?

Custom Fields

WordPress version (in x.y.z format) 4.9.2
PHP version (in x.y.z format) 5.6
Akeeba Backup version (x.y.z format) 2.4.2 (can't run any version)
Friday, 02 February 2018 02:10 CST

can you please attach the log of the failed backup? So I can review what's going on.

Davide Tampellini

Developer and Support Staff

Italian: native

English: good

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 04 March 2018 17:17 CST
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